International Student Services
Virtual Assistance
IMPORTANT: Our virtual assistance is provided through the Cranium Cafe platform. Cranium Cafe works best on a laptop or desktop computer. Use Chrome or Firefox as your browser, do not use Safari.
Live Chat
Live chat with an office representative during business hours. Look for the green online indicator and live chat button on a staff member's card, and click on it. Live chat includes the option for a video meeting which allows screen sharing.
Live Chat Hours:
Monday, Tuesday, Thursday, and Friday: 8:00 am - 4:15 pm. Wednesday: 8:00 am - 5:15 pm. Pacific Time (excluding holidays and planned office closures).
Live Chat Hours Exceptions:
- Monday, August 25, 2025: CLOSED for New International Student Orientation
- Monday, Sept 1, 2025: Campus CLOSED
Schedule an appointment with an ISS staff member by clicking on the "Schedule Appointment" button on a staff member's card. Academic and personal counseling is by appointment only. However, an appointment is not required if you want to live chat with other ISS staff.
| Contact: | For questions about: |
|---|---|
|
Donna Covarrubias, F-1 Admissions Advisor | DSO |
International admissions, general program questions, program extensions, and Pierce Global |
|
Meagan Truxal, F-1 Status Advisor | DSO |
Maintaining F-1 student status, college insurance questions, and employment options for enrolled F-1 students |
|
Abigail Watson, F-1 International Program Counselor* | PDSO
|
Academic counseling, creating an educational plan, CPT/OPT planning, and personal counseling or referrals *LACCD Student ID Number required to schedule an ISS counseling appointment |
Other ways to contact LAPC International
Email: LAPC-intlstu@laccd.edu
Phone: 1 (818) 719-6417