International Student Services
Virtual Assistance
IMPORTANT: Our virtual assistance is provided through the Cranium Cafe platform. Cranium Cafe works best on a laptop or desktop computer. Use Chrome or Firefox as your browser, do not use Safari.
Live Chat
Live chat with an office representative during business hours. Look for the green online indicator and live chat button on a staff member's card, and click on it. Live chat includes the option for a video meeting which allows screen sharing.
Live Chat Hours:
Monday through Thursday: 8:00 am - 4:15 pm, Friday: 8:00 am - 1:00 pm. Pacific Time (excluding holidays and planned office closures).
Live Chat Hours Exceptions:
- Tuesday, May 20, 2025: OPEN 2:00 pm - 4:15 pm
- Wednesday, May 21, 2025: OPEN 9:00 am - 5:15 pm
- Monday, May 26, 2025: CLOSED Campus Holiday
- Tuesday, May 27, 2025: OPEN 10:30 am-4:15 pm
- Tuesday, June 10, 2025: CLOSED Commencement
Schedule an Appointment
Schedule an appointment with an ISS staff member by clicking on the "Schedule Appointment" button on a staff member's card. Academic and personal counseling is by appointment only. However, an appointment is not required if you want to live chat with other ISS staff.
| Questions about: | Schedule an appointment with: |
|---|---|
|
International admissions, general program questions, program extensions, and Pierce Global |
Donna Covarrubias, F-1 Admissions Advisor | DSO |
| Maintaining F-1 student status, college insurance questions, and employment options for enrolled F-1 students |
Meagan Truxal, F-1 Status Advisor | DSO |
| Academic counseling, updating an educational plan, and personal counseling or referrals |
Abigail Watson, F-1 International Program Counselor* *LACCD Student ID Number required to schedule an ISS counseling appointment |
Other ways to contact LAPC International
Email: intlstu@piercecollege.edu
Phone: 1 (818) 719-6417