International Student Services
Virtual Assistance
**Our virtual assistance is provided through Cranium Cafe. Cranium Cafe works best on a laptop or desktop computer. Cell phones and tablets are not recommended. Use Chrome or Firefox as your browser.
Live Chat
Live chat with an office representative during business hours. Look for the green online indicator and live chat button on a staff member's card.
LIVE CHAT HOURS: Monday through Friday - 8:00 am to 4:15 pm Pacific Time (excluding holidays and planned office closures).
Virtual Assistance Office Hours Exceptions:
- Wednesday, October 4, 2023: CLOSED from 9:30 am to 12:00 pm
- Thursday, October 5, 2023: OPEN from 9:30 am to 4:15 pm
Schedule an Appointment
Schedule an appointment with an ISS staff member by clicking on the "Schedule Appointment" button on a staff member's card.
| Questions about: | Schedule an appointment with: |
|---|---|
| International admissions, general program questions, and Pierce Global | Donna Covarrubias (F-1 Admissions Advisor/DSO) |
| Maintaining F-1 student status, college insurance questions, and employment options for enrolled F-1 students | Meagan Truxal (F-1 Status Advisor/DSO) |
| Academic counseling, updating an educational plan, and personal counseling or referrals |
Abigail Watson (International Program Counselor)* *LACCD Student ID Number required to schedule a counseling appointment |