Hospitality Management Courses
Hospitality Management
At Los Angeles Pierce College, we believe that a career in Hospitality Management is more than just a job—it’s a chance to enrich people's lives through creativity and exceptional customer service. Our curriculum is designed to prepare you for this dynamic field by providing hands-on training for a wide range of rewarding career paths. Whether you envision yourself managing a luxurious resort, orchestrating unforgettable events, or contributing to the vibrant atmosphere of a notable restaurant or professional sporting event, our classes and flexible schedules are crafted to help you master the skills needed to succeed.
COURSES
Lecture 3 hours.
Students will learn about the organization, employment opportunities, and financial performances of the many segments involved in the hospitality industry-food and lodging, resorts, tourism enterprises, attractions, and related operations such as event planning and entertainment. The focus is on orientation to customer service, cultural and economic trends, and career opportunities in the various segments.
Lecture 3 hours.
Students will learn how to analyze and manage food, beverage, labor, and other costs within a hospitality operation. Emphasis is on problem-solving and applying cost-control techniques to maximize profits while managing expenses. Topics include establishing standards, cost-volume-profit-analysis, forecasting, purchasing and storage controls, menu costing and pricing, theft prevention, and labor control.
Lecture 3 hours
Students will learn about the event and program planning processes as they relate to the delivery of business-related services, catering services, and social and leisure experiences. Students will develop essential skills required to research, plan, schedule, organize, and market events and programs for a variety of service recipients and settings. Students will learn about participant engagement and needs assessment and will receive an overview of cultural and economic trends.
Lecture 3 hours.
In this course students will become familiar with the nature of hotel front office operations, including the scope of the industry. They will study the relationship of hotels to other kinds of lodging facilities based on size, target markets, and levels of service. Students will identify and describe the various operational departments and staff within a full-service hotel. They will determine room rates based on different strategies such as the Hubbart Formula. Students will conduct a comparative market analysis and develop a plan to improve service and revenue at a selected property.